We hope all our customers, old and new, are safe and well.

We are working under the following new arrangements:

• Our Reception will regrettably NOT be open to visitors; however we still have a ‘Drop Off and Collection Point’ at the front of our premises.

• Our incoming phone lines are open 10.00am to 1.00pm and 1.30pm to 3.00pm, Monday to Thursday only.

We wish you and yours all the best and hope you can stay safe. We have been in business for 33 successful years and we look forward to serving you for another 33 years!

The Bristol Upholstery & Soft Furnishings Team

Customer Reviews & Testimonials

Below are a limited selection of the many Testimonials that we have been delighted to have received from our satisfied customers. If you are pleased with the upholstery, furnishings or service that you have received from Bristol Upholstery & Soft Furnishings Co. and would like to send us your own testimonial, for inclusion, then please click here to go to our on-line General Enquiry page. More testimonials can be viewed on our facebook page.

"Please thank everyone concerned for your prompt and efficient service, your company have been a joy to deal with. My cushions have just arrived and I am delighted with them."

Eileen Lilley
"We have just received the above order and they are now attached to the chairs!
We are absolutely delighted with them. Many thanks to all concerned."

Elizabeth and Edward Hosken
"First of all would like to say thank you to Dwayne and all the team for all the great communication, knowledge ,and helpfulness from start to finish.
My original sofa came from DFS and the cushions were not the same as the ones I tried out at the shop. I was very disappointed as they wouldn’t change the cushions. They were soft and cheap and had to be replaced as the sofa was very expensive.
I then came across these guys and I cannot praise them enough. The cushions are exactly what I wanted and it changed the way the whole settee looks from what it looked liked before.
Absolutely amazing service they have a courier to collect and drop off all included in the price. I’m so happy that I found this company online you will not be disappointed."

Carol Fitzpatrick
"Please also thank everyone concerned for your prompt and efficient service, your company have been a joy to deal with.
My cushions have just arrived and I am delighted with them."

Eileen Lilley
"Yesterday I received back from you, my two recovered leather seat cushions.
From my initial phone call to receiving the cushions back yesterday, the customer service has been excellent.
Everyone I have spoken to has been friendly and helpful, including the courier drivers.
Dates for the work and collection and delivery dates were met and the finished result is excellent, I am extremely pleased. Many thanks to all at Bristol Upholstery."

Heather Holland
"I have never before taken the time to write a review. However on this occasion, due to the exceptionally high standard of service provided by Bristol Upholstery, it would be remiss of me not not to comment.
I had ordered 4 new cushions for my Ercol dining chairs. The standard of service provided throughout was exceptional nothing was to much trouble, the attention to detail was first class as was the quality of workmanship. Thank you to Dave and everyone involved. Had I lived closer to Bristol if and when my Ercol lounge suite required to be reupholstered I would have had no hesitation in contacting you.
Thanks again."

J A Cottrell
"Everything about the order was dealt with in a very personal way. You advised, sent so many samples that I was spoilt for choice but it was so useful having samples that can be seen in different lights in a room. I am delighted with my choice. I hope you think the seats look good too!
Thank you and I will definitely recommend you to anyone with Ercol chairs that need attention."

Sue Rix
"My Ercol sofa cushions were delivered today and this is just to say you have done a wonderful job. I am so pleased with the material I choose, it blends in with my existing furniture.
The service you provided was very professional and I will have no hesitation in recommending you.
Please pass my thanks on to all your staff."

Diana Springall

"I would like to say thank you so much for the excellent job on the cushions for my couch. The speedy turnaround was much appreciated.
I will definitely recommend you and as soon as I can persuade my husband that his armchair is in need of new cushions I’ll be in touch!
Brilliant service!"

Cathy Nech
"Just wanted to drop you a line to say thank you for your excellent service in filling two of my sofa cushions.
I'm really happy with the work you've done and the very quick turnaround time (cushions were picked up last Monday and I got them back on Saturday) The members of staff I spoke to were friendly and it's been a pleasure dealing with your company."

Denise Gillespie
Newcastle upon Tyne
"Just to say thanks for the feather-stuffed cushions. Perfect job.
Thanks to David who I dealt with mostly for his detailed and courteous approach. I've decided to get another seat done and a friend was considering doing the same with her sofa and was waiting until she saw the results on mine.
Obviously I've told her you've done a grand job."

Mark Gough
"I just wanted to say a huge thank you for the cushion refilling service you have provided.
The cushions arrived yesterday and the sofa now looks and feels as good as new. From start to finish your service has been exemplary.
All members of staff are a credit to the business and I will be more than happy to recommend you to family and friends."

Steve Burge
West Sussex
"I have just received my new cushions and new covers for my Ercol Evergreen Armchairs, they look amazing.
Having had new covers and cushions made for my Evergreen sofa I am so pleased I had the chairs cushions replaced.
Thank you to everyone concerned, who have always very helpful and pleasant on the telephone.
Once again many thanks and I will have no hesitation recommending your company."

Jennifer Crammer
"I’m writing this, sitting on a sofa I bought a year ago, new, but have had to wait until now before being comfortable on.
The sofa cushions that you refilled and delivered to me today are *exactly* as I asked and hoped for.
You did great - not just with the finished product, or with the speed with which the work was done, but with the service provided by all the enthusiastic and helpful staff I’ve been in contact with. Please pass on my thanks to them."

Kevin Gude
"I just wanted to let you know that we are delighted with the quality and fit of the new cushions you made for our Ercol dining was a pleasure to deal with a company that provides such excellent customer service.
I was sent a huge number of samples following a conversation with Sue, who was extremely helpful and pleasant.
I was particularly impressed that a courier came to collect one of my old cushions to ensure the correct sizing and fit.
Also, whenever I have rung, the phone has been answered have emails. Everyone I have dealt with has been very efficient and friendly.
I would not hesitate to recommend your company..."

Jane Bury
"Just to say the cushions arrived this afternoon as promised and we are very pleased with them. The quality is excellent...
Many thanks for your help and that of everyone on the team."

Lesley Ford
"I wish to let you know that I received my order of cushions and covers today.
I am delighted with them and wish to say thankyou to you and all the 'team' for the wonderful work."

Anne McNiven
"Cushions received today and they fit spot on. My thanks to you all for an excellent job and your efficient handling of my order.
Stay safe."

Brenda Foster
"I have just received my cushions and wished to say thank you so much. It will be a pleasure to sit at my dining table again 😊"

Brenda Eades
"Thank you for dispatching my cushion. It safely arrived and I am so pleased with it...My cherished inheritance is looking much more beautiful. Thank you to your talented team.
Many thanks, take care and keep safe."

Helen Belcher
"I would just like to say a huge thank you for the beautiful cushions...Great customer service, thank you so much!"

Jaya Ghosh
"It's a little late coming, but we wanted to thank you and particularly the folk involved in producing our fabulous cushions.
We received them last week and are absolutely thrilled. They are just how we wanted them and being different colours make our north facing and rather dark dining room bright and fun!
Being still in lockdown, we can't show them off until Christmas when the kids and grandchildren will descend on us - can't wait!
Thank you all again and we will definitely recommend you to everyone that asks."

Phil & Julie Dargavel
"Just want to thank you for completing the Ercol cushions and they were successfully delivered mid-morning earlier today (I’m still visiting Pucklechurch in a week or two though 😊).
I am ecstatic with the quality wow! Fitted and they look stunning...I shall most certainly recommend Bristol Upholstery without any hesitation whatsoever, worth every penny.
Now for a cup of tea, sit down, relax in my beautiful re-upholstered Ercol armchairs."

John Kent
"Love my new cushions made for my Ercol tub rocking chair. I also have a 2 seater Ercol settee and will be using this company to provide the cushions for that. Great quality, good fit - we worked with paper templates as I did not have any original cushions to provide to make replacements. Friendly staff."

Angela Gee
"My thanks for doing such an excellent job on refilling my cushions. They look superb and it is great not having to plump them up constantly. At first I found them firmer than I expected but I am quickly getting used to them and I am sure they will be very comfortable once ‘broken in’."

Graham France
"Just wanted to say a big thank you for the excellent job you have done refilling our sofa cushions. The sofa looks and feels as good as new again. We cannot believe what a difference it's made. And to think that we were actually going to dump the sofa.
Unfortunately, you've done such a good job that we now need to have the small two-seater sofa done now as no-one wants to sit on that one now (yet it was always the good one before!).
I will send you a photo (but it's not the poshest sofa in the world so you probably won't want to use it on your website). I have already recommended you to a friend of mine...Wishing you and the team well and hope you stay healthy."

Sharon Woolner,
"Thanks for the superbly efficient job you all did in re-filling our 'back' cushions. I am definitely going to do the seat cushions next."

Lesley Woodward,
"Very happy. Much more comfortable and look far better than the original fills!"

Lesley Urquhart,
"Thank you - we are very pleased with the difference that has been made to our sofa. Great service too!"

Lynn Wyre,
"We just wanted to say how pleased we are with our cushions. Thank you to all concerned. Excellent service throughout."

Syd and Jennifer Bugg,
"My replacement cover and new filling has just arrived. I am thrilled with it. Thanks for a really splendid standard of service from everyone I dealt with at Bristol Upholstery."

Brenda Koo,
"Thank you so much for the work you have done to recover our dining chairs. We are very happy with the results and the service you gave us."

David Lovell,
"We are really really pleased with your service and we now have furniture we can enjoy and use as apposed to furniture we had to put up with. The seat cushions are plump and so comfy, we can now sit and relax, it's like having brand new sofas."

Colin & Teresa Brown,
"We were very impressed at how much better the cushions are. In fact the cushion on my husband's chair is even better than when we bought the 3 piece suite new. We would have no hesitation in recommending your company, it was a first-class job done very quickly."

Barry & Beverley English,
"Just to say how very pleased we are with the repairs to our two sofas. Some of the seats were almost touching the ground, the guy who came was great he did an excellent job, was very informative in general. A man who knew his trade well, would highly recommend him."

Mr and Mrs Humphries,
"We are extremely pleased with the way our chair turned out thank you very much."

Terry Harper,
"I am sending a photo of the lovely cushions you made for my Ercol chairs. As I have said before I am very pleased with them. Thank you."

Vivienne Lucy​
"We are very pleased with the superb job you did for us on our dining chairs. They are 40 years old and we have a special attachment to them, you would think that they are new now! Thank you very much for the extremely fast and efficient service, wonderful stuff."

Bernard Ingram
"We are extremely pleased with the way our chair turned out – thank you very much."

Terry Harper
"Thoroughly recommend the service and skilled work from all at Bristol Upholstery. Huge range of fabrics to choose from along with friendly helpful staff. We just love our ‘new’ sofa!"

Nicola Solomon
"Thank you so much for all your help and support and particularly for ensuring that my son’s sofa cushions got back to him today.
He and his new wife are thrilled and say the sofa is now really comfy. Thanks again."

All the best,
Diana Stephenson
"Just wanted to let you know how delighted I am with my refurbished cushions.
You have done a marvellous job.
It has been a delight dealing with you from point of contact to end result. I will certainly recommend you to others.
Thanks again, from one very satisfied customer"

Kind Regards,
Janice Oliver
"I am emailing to say how pleased I am with the complete process of cushion refilling, and have attached a photo of my smaller sofa.
From the first enquiry through to the return of the filled cushions, it was an easy procedure. Packaging (even a roll of tape included), courier, and your staff gave me confidence that the job would be done quickly to a high standard and to my specification.
Sarah was very knowledgable and helpful.
From collection to return, my six seat and back cushions were only away for two weeks including a Bank Holiday.
I don’t have a ‘before’ pic but can assure you the cushions were sadly creased and saggy. My sofas are now tidy and firm, like new again for a fraction of the price of new furniture.
I would certainly recommend your company and use again myself."

Thank you,
Pam Hamblin,
"We just wanted to write to say thank you for the wonderful job you did of making our new seat cushions for our Ercol dining set. We were wanting to get the cushions replaced for quite some time but weren’t sure where to go. Our new cushions are comfortable and have a fresh modern look which fits our dining room. We would definitely recommend you to others!"

Many thanks,
Andy and Jenny Roberts,
"I have today received my new cushions and covers for my Ercol suite. Apart from the excellent standard, finish and fit of the cushions I feel I need to say that the standard of every step of the process has been outstanding. From emails, to phone calls, a visit to the showroom, collection and delivery to the standard of packaging, everything has had a feel of quality and pride with it.
Please thank all your staff for the excellent service they have provided."

Monica Brady,
"I just wanted to send you a few photos of the lovely seating you made for me for a project. Fits perfectly!"

Kind Regards,
Nicola Harrowell,
"We are delighted with the work you did. Not cheap, but exceptional quality and great customer service. Rarely is, and as it turns out it was well worth the money. Thanks to the team for a doing such a great job."

Ian Moore,
"Thank you very much for the top quality service you gave me from choosing my colour (very patient during my four hour visit) to delivering the finished covers and cushions.
You were ALL very professional through the experience, your service was second to none. The workpersonship was of a very high standard as you would expect for an Ercol piece of furniture.
I would have no hesitation to recommend your top quality work to any one.
Thanks again for your top quality service."

Kind Regards,
Brian Pettifer,
"Thank you so much for reupholstering my Ercol Jubilee sofa’s cushions so brilliantly - you’ve done an excellent job and they look wonderful on the frame!
I’ve had many compliments about how great they look and have recommended you to several people.

Thank you again for your hard work (it can’t have been an easy one)!"

Best wishes,
Joss Waterfall
"Many thanks for a good job.
Here is a picture of one of the chairs with the cushions in situ."

Karen Mautner,
"We are happy to attach the photographs of the work recently completed on the three seater sofa.
We are very pleased with the finished product."

Kind Regards,
Victor Pritchard,
Bishop Sutton
"My wife and I have recently had 4 chairs recovered and rejuvenated by your company.
On our original visit to your showroom Caroline was extremely helpful and provided us with ideas that we had never even thought of.
We made our decisions concerning which cloth and colour to have, based on her expertise and guidance.
It was crystal clear that Caroline was very experienced in her profession and very empathetic towards our needs.
Needless to say the finished chairs are perfect.
Please pass on our thanks to all your team and in particular Caroline."

Kind Regards,
Robert Iles
"Thank you for a fast efficient service."

Kind Regards,
Mrs J Reeves,
"Just a very brief note to confirm the refilled sofa cushions arrived safe and well, as promised, this morning. We had taken time to research the whole subject before discovering you.
You were hugely helpful and informative when we called in last week and we have been really delighted with the result. So, not cheap but money well spent.
An excellent service from beginning to end."

Our very grateful thanks,
Mr and Mrs Nevitt,
"Just a few pics of the wonderful chair cushions you made for us, shown in situ.
Needless to say we are delighted in what you have achieved. This has not gone unnoticed by our friends and relatives."

Again, many thanks,
Bruce and Sue Grant,
"We would just like to say thank you for our new ERCOL cushions. The time scale you quoted was accurate, fit good and they look lovely.
Nice friendly staff which is why we come to you for all our foam requirements."

Kind Regards,
Jenny Le Blique,
"I just wanted to say thank you to you for such a brilliant service.
My cushions were delivered this morning. They are so incredibly comfortable. My thanks to all involved in such a friendly and professional service."

Best wishes,
Janet Whitehead,
"I have just received my cushions and they are wonderful!

I can’t remember them being like this even when the sofas were first purchased.

I would just like to say thank you – please also pass on my thanks to the person responsible for actually refilling the cushions. The service I received from start to finish was excellent.
You really do stand out from the crowd. It is so nice to actually be able to speak to a real person who knows who you are!"

Kind Regards,
Andrea Hancock,
"Thank you, Thank you, David and all Bristol Upholstery team for the amazing cushions for my 1975 Ercol Windsor chair, which I bought for my parents' Ruby wedding.
They are absolutely perfect in every way. I can't thank you enough for all your help and advice and the expert workmanship.
I am thrilled beyond belief."

Very Best Wishes,
Susanne Shallcross,
"Both my husband and I just want to let you know how thrilled we are with our new headboard. It’s amazing and long with the armchair, its given our bedroom the wow factor!
Thank you"

Kind Regards,
Andrea and Dave Bryant,
"I am delighted with the reupholstery on my chair and have found the whole process dealing with you very friendly but professional and would indeed recommend the company."

Margaret Westgate,
"Thank you so much for completing my order for 6 cushions for Ercol Windsor dining /kitchen chairs.
I had bought the chairs on Ebay, so they had no cushions and we didn’t have a template for making any.
I found Bristol upholstery through an Internet search with Google, and it seemed the answer to my problem. There was a huge range of fabric and you had supplied swatches, so we had some idea of what we wanted.
Bristol Upholstery’s specialist knowledge and expertese with Ercol chairs was reassuring.
We needed 6 cushions, so we brought a chair to you in January. Your advisor made a template of the chair seat and we chose the fabric.
We are delighted with the result. The cushions are a good fit, perfect colour and very comfortable. I love the fact that they securely staple with popper fasteners under the chair seats, and can be unzipped for washing. I hope these photos are useful for your purposes.
Thank you once again for your service, knowledge and quality workmanship."

Kind Regards,
Mrs Terry Lawrence,
“My two Ercol chairs were expertly re-webbed and the cushions replaced. I’m really pleased with the result. All the staff are knowledgeable, friendly and helpful”.

Best Wishes,
Brenda Sheppard,
"We would like to say a huge thank you for rejuvenating our 3 seater Sunningdale sofa. We are very pleased with the end result.
Thank you for enabling it all to happen so smoothly and efficiently especially as we live 400 miles away!"

Gill and Chris Turton,
East Lothian
"I just wanted to thank you for returning our cushions today. We are thrilled to have them back before Christmas. A big thank you from us to everyone involved in the process. Really happy with the results too.

Hope you all have a happy Christmas and new year."

Liz & Ian Dickson
"It took us a couple of days to get used to the new and improved sofa seats, after living with the overly squashy hollow fibre ones, but I just wish we’d found you months ago.
These are so much more supportive and comfortable to sit on and much easier to look after - no more heavy lifting and constant plumping.

Excellent friendly and efficient service all round!

Kind Regards,
Ruth DeVall
"Just a brief note to say that the refilled cushions arrived back today and that we are delighted with the finish and firmness
We picked the right company.
It is much appreciated!!"

Kind Regards,
Len Hornby,
"Just to say thank you for our 'new' sofa. You did a great job. It looks fantastic and the firm cushion will be good for my back. You've done a great job with the cushions in the back rest - the whole thing is perfect.Thank you also for getting it done in time for our move to Malmesbury.
Please pass on our thanks to the guys who did the moving; they knew what they were doing!"

Kind Regards,
Christine Eickelmann,
"The measure of your quality shows and also the ability to rectify a problem with speed and efficiency. I would certainly recommend your company. Hope you continue to be successful in 2019."

Kind Regards,
Helen Lyon,
"Totally delighted with the results, the company were a pleasure to deal with and nothing was too much trouble.
They collected, upholstered and delivered my sofa back to me in a week.
I made several visits as was undecided about my frabic choice, and each time a member of staff spent as much time as I needed with me.
My sofa was old and bought from a charity shop. After having new foam and fabric applied it looks top spec now.
I would highly recommend this company if you have any furniture you want to revamp."

Kind Regards,
Elaine Harry,
“My two Ercol chairs were expertly re-webbed and the cushions replaced. I’m really pleased with the result. All the staff are knowledgeable, friendly and helpful”.

Best Wishes,
Brenda Sheppard,
"Hello all, especially the Ercol team! We would like to say a huge thank you for rejuvenating our 3 seater Sunningdale sofa. We are very pleased with the end result. Thank you for enabling it all to happen so smoothly and efficiently especially as we live 400 miles away!"

ll and Chris Turton,
East Lothian
"Thanks for a lovely job covering our chair cushions"

Many thanks,
Alana Coles,
"We are extremely pleased with them and they look very good on the newly painted chairs (the reason for the delay). Next paint job is the table!
We would definitely return to you next time we need any leather re-upholstery."

Many thanks,
Judith Wilson,
"Absolutely delighted with the new cushions, beautifully made, perfect fit."

Yours sincerely,
Helga Smith,
"The chair looks fantastic!
The quality of the finish on the re-upholstered cushions is much, much better than on the originals and it has had many admiring comments.
Please thank your skilled team who worked on this; it certainly wasn’t a standard reupholstery job and their workmanship and attention to detail has been second to none. And you completed the job when you said you would.
That level of craftsmanship and customer service is rare these days and it definitely sets you apart from other companies. Thank you all again..."

Best wishes,
Wendy Woodland,
"Just to let you know that the seat pads and material have arrived. Delighted with them, please pass on our thanks to everyone."

Kind Regards,
Ali Gadd,
"Sorry this has taken so long for me to get round to but I just wanted to say a massive thank you to you and your team for the amazing job you have done with my sofa!
The alteration is perfect and I am so happy that you have managed to bring my grandparents old sofa back to life and look so good.
Everyone loves it and I'm really happy with it. Please pass on my thanks to the team, you were all so friendly and helpful and have done an awesome job, so thank you so much!
I will definitely recommend you if I hear of anyone wanted something reupholstered."

Thanks again,
Rebecca Sellors
"We received our replacement cushions for our Ercol Rocking Chair Thursday as promised, just to let you know that they fit perfect and the colour is a Excellent match, also we would like to say thank you for the excelent service we received from yourselves."

Kind Regards,
Ann & Ray Leech,
"The pads look very good and I am very satisfied. Please thank all the staff who were involved with the order and the excellent service."

Kind Regards,
Thelma Blackmore,
"Thank you for putting up with our indecisiveness in material and foam choices - such a vast range to choose from! - but the end results were worth it.
The cushions are fabulous and have given our old Ercol furniture a new lease of life."

Kindest regards,
Hilary Gooch,
"We are delighted with our new seat cushions! I have posted more on your web contact page ... - sofas look like new again!

Kind Regards,
Elizabeth Spallanzani,
"Our cushion, which is now the right size, arrived this morning to complete our refurbished arm chair, which looks lovely.
I wanted to say how impressed we have been by your friendly and efficient service - from the shop store, office and delivery personnel, all of whom have been extremely helpful, to the quality of the workmanship.
I would certainly recommend you to others."

Kind Regards,
Valerie Watton,
"Thank you for reupholstering our third sofa and for doing such a great job and so quickly.
Although there was a little hitch with the sofa feet, by going above and beyond our expections this was very quickly and successfully dealt with.
Our thanks in particular to Dave who called in on a Friday evening in his own time to resolve the issue.
That is excellent customer service for which we are very grateful!

If only more companies had similar attitudes!!"

Kindest regards to you all,
David & Juliet Huddart,
"You did some reupholstering for me earlier on in the year
Firstly I must thank the staff at Bristol Upholstery for a great job on all the items that I had done and I am more than happy with the job several months on...
Please thank all the staff from the office, to the delivery/collection people and the upholsters for making the job so much easier especially when I do not have a car."

Kind Regards,
Ann Light,
"Please convey our thanks to the persons involved with the stitching of the covers etc. on the items already delivered. The workmanship was of a really high standard."

Kind Regards,
Mr Allen,
West Sussex
"We love our new sofa & would like to thank your team for such a great job."

Kind Regards,
Carmel Rycroft,
"A rather belated thank you for the excellent quality Conservatory covers you prepared for our two chairs and two sofas.

The quality of the workmanship is excellent as is the material.
I don’t think we realised how difficult it would be to assemble the new covers onto the existing cushions, but with lots of ‘huffing and puffing’ we have managed it, although the two backs and one seat you assembled for us are perfect – ours slightly less so!!!!!

We would also like to acknowledge, with sincere thanks, the kindness, courtesy and patience with which we were always dealt with over the phone.

Thank you so much. We love the new seating and it has transformed our conservatory, with compliments already received.

We will certainly recommend your services."

Kind regards,
Eric and Margaret Pearson,
"We are absolutely delighted with your work, and have recently received our Ercol furniture back. The colour is amazing. We had a Teal colour with patchwork details on it.
Please find attached images."

Kind Regards,
Mrs H Broughton,
"I’ve attached a couple of pictures of a couple of the chairs at the library desk; all of the other chairs have people sitting in them at the moment so I can’t get a photo of them, but it’s a good sign that they must be comfy!"

Kind Regards,
Jo Harris
Bradford On Avon
"We are delighted with the footstool and asked when we collected it that our appreciation and thanks should be passed to the person who had worked on it...
The footstool is an antique and is over a hundred years old . The work you have done on it will ensure that it will be an heirloom for many more years.
Please find attached photos."

Kind Regards,
Charles & Jenny Coombes
"Thank you so much for our wonderful replacement Ercol cushions.
As you can see, they look really good and we are very pleased with your workmanship, and the efficient way you dealt with our order, please click here."

Sylvia and Michael White
"I am delighted with my new sofa cushions. I wanted to let you know how satisfied I am with them and with the prompt and efficient service you gave me. I would certainly recommend Cushion Refilling Company to anyone needing to refurbish their furniture."

Kind Regards,
Alison Grant,
"Thank you so much for the wonderful job you made of recovering our dining room chairs. We are thrilled with the outcome and pleased we were ‘brave’!
I’ve sent two images attached here.
Thanks again."

Kind regards,
Mrs T,
""Today I received my ercol dining chairs replacement cushions, which I am delighted with.
I would like to thank you for all the help in this matter.
Chelsea, you are an asset to your company and dealt with my enquiry in a polite and helpful manner.
Once again thank you for all help."

Kind Regards,
Heather Brooks,
"Please find attached some photos of my newly refurbished conservatory furniture.
I am very pleased with the final result and the overall high level of service."

Kind Regards,
Krystyna Weres,
"Bristol Upholstery did a great job and gave my battered old chairs a new lease of life.They were extremely helpful to me when choosing the fabric, and the work was done quickly and professionally. The chairs are lovely...I love the rose velvet."

Kind Regards,
Barbara Rusbridge,
"Have had our rejuvenated cushions back now for about two weeks and they are bedding in well.
My wife and I are extremely pleased with the workmanship and your excellent service.
We would have no hesitation in recommending you to family and friends."

Kind Regards,
Mike Yardley,
New Milton
"Thanks for the cushions, very pleased with the result and service. Please find attached photos."

Richard Hammond,
"You made upgrading my dining room furniture very cost effective and very simple - the multi coloured seat pads.
The service was great, as was the quality. You even delivered them locally when I couldn’t get in to collect due to a back injury.
I’d not hesitate in recommending you to others."

Kind Regards,
Suzanne Harte,
"I have found the company very helpful and easy to work with. I would recommend them wholeheartedly.
Please find attached images, thank you."
Kind Regards,

Maureen Thompson,
"Thank you for sending the invoice. We are really pleased with the work, thank you.
Attached is a picture as requested."
Kind Regards,

Irminka Rowe,
"As requested I attach a photo of my cushions on my settee.
I am very pleased with the refill. Thanks very much."

Phil Ackerley,
"Sending a picture of our re-vamped sofa as you requested.
Many thanks, it’s great!"
Best wishes

Gill Loveday,
Chew Stoke
"Many thanks for a great service throughout.
Sofa looks great!"
Kind Regards,

Matthew Lawrence,
West Yorkshire
"I love my new couch. It really does feel like a new one. It's super comfortable and I definitely don't have to plump my once feather cushions. And there is so much more support on my back.
Thank you so much.
After pictures sent on a different email (Think you have a before picture)."
Many thanks again

Nesmah Maguire,
"I recently ordered a cushion for my husbands rocking chair as a birthday gift.
He is over the moon!
Can I just say the service you provided from start to finish was extremely efficient, detailed and personal.
I felt well looked after and that the company really care about the final product they produce, no matter how small.
Here's our new cushion at home by the fire..."

Eli Wiltshire,
"Here is a photo of our settee with its new refilled cushion."
Many thanks,

Naomi Dungworth,
"Our dining room cushions arrived last week and we wanted to say a very big thank you as they look wonderful and certainly feel more comfortable than the old set it replaced.

We were very pleased with the service we received from placing the order to the delivery man and would be pleased to recommend you to any one looking for this service.

Thank you again - much appreciated."
Kind Regards,

Chris and Sue Reynolds,
"Good Morning Chelsea and the team in Bristol,

We are really thrilled and delighted with the way the newly refilled seat and back cushions have made to our sofas and of course to the lounge.
We no longer sink in them and then struggle to extricate ourselves when we come to stand up!

Your service from our initial phone call to the final delivery has been remarkable. The whole experience has been extremely quick, efficient and very courteous. We were amazed at how quickly the whole task was carried out from start to finish.

Please thank everyone who has been involved in the refilling of these cushions, we are very very pleased.

I have now passed on the details to my sister living in the Lake District who feels she needs your services to sort out their lounge seating.
I will forward a further two images in separate e-mails."
Thank you again and Best Wishes,

John and Lesley Shearer,
"Hello everyone at the cushion re-filling company.

I love my new couch. It really does feel like a new one. It's super comfortable and I definitely don't have to plump my once feather cushions. And there is so much more support on my back.
Thank you so much. Please find attached photos."
Many thanks again,

Nesmah Maguire,
"Many thanks for a great service throughout.
Sofa looks great!"
Kind Regards,

Matthew Lawrence,
"Sending a picture of our re vamped sofa as you requested.
Many thanks, it’s great!"
Best wishes,

Gill Loveday,
Chew Stoke
"Herewith three photos, just so you can see what the cushions look like on the Ercol chairs. I’m very pleased with them, so please thank all involved."
Kind Regards,

Diana Suard,
"Picture of settee with new cushions.
I'm really pleased, it looks like a brand new one.
Excellent customer service from start to finish! Would highly recommend your Company."
Thank you

Julie Young,
"The cushions arrived yesterday afternoon and we are thrilled with them, thank you so much.
Your service has been excellent and the cushions and covers are lovely, very well made and a beautiful fabric.
My mother is so happy with them and has thanked me about fifty times so I am passing those thanks on to you."
Best wishes

Lynn Hall,
Newcastle upon Tyne
"Not bad for a chair that is 44 years old!
Please find attached photos".
Kind Regards,

Frances Bailey,
Stoke Bishop
"Thank you very much for the Ercol cushions and for your patience when I was long in hospital and unable to have them, not to mention your patience beforehand when I took time deciding which fabric I wanted.
They are exactly what I had in mind and look beautiful.
It's given the Ercol a new lease of life.
The delivery man was so kind, brought them in and put them in and put them on the furniture for me, which I greatly appreciated.
Thank you so much for all your help."
Yours sincerely,

Susan Taylor,
"It's Claire...dark blue rocking chair covers...
I just wanted to let you know that the cushions arrived just after lunchtime. They are absolutely lovely and fit the chairs perfectly.
Very happy with them.
I've tried to take a picture, but unfortunately it's with electric light, they look a better colour, blue not black, under natural light.

Thank you so much for all of your help, the product and the whole service have been fantastic 😊"
Kind Regards,

Claire Higham,
West Yorkshire
"Thank you so much for my beautiful Ercol chair.
It is better than new, and just as important made so comfortable.
The cushions are more than 100 per cent improved.
Please find attached images of our chair.
I bought this chair in 1992."
Kind Regards,

Hilary Lee,
"Thank you so much for my lovely Ercol seat pads which arrived safely.
They have been beautifully made and look great on the chairs.
Wish I had asked you ages ago!"
Please see attached photo.
With much appreciation,

Claire Irvin,
"Thank you for the swift return of our much loved Ercol cushions re-covered to perfection.
Hope the attached photos will show other potential customers how good your workmanship is.
No, you are not the least expensive, however, it would be a shame to use less quality fabric or inexperienced workmanship on our furniture."

Lynn Pickering,
Burton on Trent
"This is not a request for information but feedback on your service.
We cannot praise you enough for the great service we received from your company in respect of the new cushions we wanted for our Ercol dining room chairs.
From the day we called into your showroom in Bristol, the staff were most helpful, they allowed us to browse and select as many samples of material from your vast selection, they explained how they would be made and that they would copy the cushion we took down with us.
Nothing was too much trouble.
A few days later when we had received the samples, we selected the material we liked, phoned your office and gave them the information they needed, paid a deposit, and was told they would be approx. 3 weeks.
In approx. 3 weeks a gentleman phoned and said our cushions were ready and when could they deliver them (and free delivery), this was arranged at a time that was suitable for us and duly turned up on that day.
Unfortunately, we did not get the names of the staff involved but all were most helpful.

Thanks again for your great service and we would certainly recommend you to our friends."
Kind Regards,

Ian & Vivien Robertson,
East Sussex
"Our rejuvenated conservatory furniture, we are delighted.
Please find attached image.
Thank you."
Kind Regards,

Pam Mays,
"Just a note to say many thanks for all your help with my recent orders for sofa cushions, and the special cushion for the piano stool.
I am delighted with the results and will send you some photos as separate e-mails, as you suggested.
The way my order was handled was also excellent, and I would have no hesitation in recommending your services to anyone else.
In fact, a neighbour called round a couple of days ago and was so impressed that she asked me for your contact details as well."
Kind Regards,

Lynne Ayton,
"Find attached image to show you how pleased I am with my cushions.
My sofa looks brand new."
Thank you and Kind regards,

Valrose Barnes,
"Just thought I'd send you a photo of our sofas in situ.
We are very pleased with the look of them and are getting used to the firmness!
Everyone who has visited has commented on how good they look and think they are new.
Thanks again to the 'Chuckle Brothers' and yourself for all your help and understanding."
Kind Regards,

Christine Mitchell,
"Please find attached an image of our nice new cushions in our nice new kitchen.
Thanks for all your help."
Kind Regards,

Jane Francis,
"As you can see from the attached images the cushions are prefect
I cannot recommend Bristol Upholstery highly enough. I recently had a Ercol rocking chair recovered by them.
Despite having no patterns as the chair was a rare model, they went out of their way to make new cushions that were prefect.
I am so happy with the final product.
Thank you so much."
Kind Regards,

Emma Parsons,
"We are so happy with our ‘elegantly’ rejuvenated chairs and footstool. The fabric choice we made was a bit of a gamble but we are just so pleased with the result.
Our shameful chairs have been transformed into something we can be proud of, and so comfortable too.
Very happy for you to display the photos as you wish, although I don’t think the photos quite bring over the rich colours they still look pretty good.
Three photos for you to choose from as you wish. One by one as requested.
Thanks to all involved. We would happily recommend your excellent services to all."
Kind Regards,

Martin Bracey,
"I’ve attached a picture of the sofa in the room for you, as requested.
Looks great!
Thank you."
Kind Regards,

Lisa Prinsloo,
"May I say that we are extremely happy with final results and the cushions complement our recently renovated Ercol dining suite. Please find attached images."
Kind Regards,

Sheila Nèwell,
"Please find attached photos of the suite which has Been given a new lease of life thanks to you all and once again thank you for your excellent service."
I will definitely be recommending your company in the future."
Kind Regards,

Roxeen Drury,
"Thanks for sending the outdoor sofa covers which we recently picked up on our trip to the UK.
As requested, I have attached a few photos of the covers in situ.
We are very pleased with the end product and quality of the work.
Thank you!

Ian Stevenson,
"As requested here are some photos of our furniture in situ.
Many thanks for all your hard work - they look amazing.
As you can see the vertical stripes work just as well and we can now mix and match."
Kind Regards,

David & Ann Jennings,
"We just wanted to put into writing our grateful thanks for the wonderful upholstery make-over you and your team have just completed on our Elddis Autoquest Motor Home.
We are absolutely delighted with the finished effect and the excellent craftsmanship.It has made a huge difference to the overall effect of our Motor Home and it looks like new!
From the first moment we had contact with Bristol Upholstery to the "big reveal" of the finished effect, all the team have been fantastic. We were greeted warmly and with courtesy by everyone.
Nothing was too much trouble and every process was thorough and unhurried.
Zoe was such a great help...she steered us through the process of choosing from the hundreds of fabrics, effortlessly.
Leaving us to wander and ponder but readily available to advise.
She took fabrics outside to the van and showed us the different effects in daylight.
Her experienced views and advice were really appreciated.

We will certainly be very happy to recommend your team to anyone wanted upholstery is second to none!
Thank you so much to everyone on the team for such a fantastic transformation!" With very best wishes,

Steph & Stan Newton
Berkhamsted, Hertfordshire
"Cushions all arrived, fit perfectly and look great.
Find attached a few photos from original Ercol to newly revamped.
Hope you like it!"
Thanks for getting us through this little project!

Josh Robinson,
"Please see attached before and after photographs of our Ercol easy chair.
We would like to say how very pleased we are with our new cushions and would like to express our complements to all at Bristol Upholstery, not only for the standard of workmanship but for all aspects of our customer experience.
From our first visit to chose the material right through to delivery of the finished job.
Your customer service was exemplary.
Everyone in the team was polite, patient and knowledgeable.
We would not hesitate to call on your services again and will certainly recommend Bristol Upholstery to others.
N.B. The 'before' photograph does not show how poor the condition of the cushions were."
Kind Regards

David Hunt
South Devon
"Just a word of thanks for the work your craftspeople have put into the recovering of our Ercol suite.
Please find attached photos.
Good job guys!"
Kind regards,

Paul and Sue,
"Thank you for the cushions, I am very pleased with them.
Attached is a photo as requested."

Ethel Smith,
"Please find attached some pictures of our beautiful cushions.
We are very pleased with them! You really don't realise how tired the old ones are until you see new ones on the chairs.
They fit very well, thanks to all.
Fantastic service!"

Julie Robinson,
Loughton, Essex
"I just wanted to let you know that we are so pleased with the eight cushions that you have done for us.
The workmanship is fantastic and the two settees look like new again.
I would also like to say how impressed with your customer service-it was A* and we will be using your company again in the very near future for our other cushions.
It's so refreshing to come across a company who is so good -I couldn't find fault. Please find attached photos - these sofas were destined for the tip and being replaced-now they look and feel brand new."
Thank you so much,

Mrs Marshall,
"Many thanks for cushion refill, cushions received today and feels great."

Mr and Mrs Honey,
"As requested please find below pictures of the cushions we ordered for our garden.
This picture is of the smaller cushion used for a specific piece of furniture that I have been unable to source from various garden outlets.
We are thrilled with the results, it just finishes off the space.
A big thank you to Chelsea for her help in finalising the order and noticing that our measurement was incorrect for this item (inches not centimetres!).
Our order was dealt with quickly and efficiently and product is exactly what we wanted."
Many thanks,

June and David Mcdermott,
"I received delivery this morning of my re-stuffed cushions and they look fantastic.
They have brought an old but good sofa back to life."
Many thanks,

Jane Savery,
"Thank you to all the team for the wonderful job done on re-filling my sofa cushions.
I'm delighted with the results.
I've been impressed by the speed, responsiveness and efficiency at every stage of the ordering process and the craftsmanship and quality of the finished product is excellent!
They look good and are fantastically comfortable.
Well done to everyone involved.
The cushions for a second sofa, together with another chair are on their way to you now as this initial trial proved so successful.
Attached are before and after pictures.
The 'before' shows the flattening and creasing to the seat cushions after I just sat down and stood up again. The 'after' picture shows how the seat cushions stayed looking immaculate after I bounced up and down several times like a woman possessed! Perfect!
Thanks again from a very satisfied customer
Here's hoping and trusting my second order is just as successful."
With very best wishes,

Julia Thorn,
"At long last we have received the cushions....and we are absolutely delighted with them.
I have attached a photo to show you the end result!!!"
Many thanks,
Kind regards,

Keith and Marie-Louise Woodward,
"We are really pleased; it's like a brand new suite again.
Please find attached images of completed work."
Best Regards,

Helen Thomas,
"Just a note to let you know how thrilled I am with the cushions and the excellent service from your company. I will attach a photo of the sofa.
The re-filled cushions have given the sofa and chair a new lease of life."
Many thanks,

Liz Chapman,
"I'm sorry it's taken a while to email to say thanks for our cushions.
We are all sitting comfortably now and loving our sofas again.
I can't believe we slouched for so long and now they're back to their former glory it's lovely.
I will attach a photo"

Mrs R Tufft,
"I hope you are very well and enjoying the signs of summer.
Peter is over the moon with the covers for his poolside furniture. I am attaching photos . I am sure you will agree that they really do look fantastic.
Thank you once again for all your hard work in this matter.
The result is wonderful."
Kind regards,

Harriette Pike,
"Thank you so much for the lovely cushions for our Ercol sofa and chair.
Pictures as requested!!
We are very pleased with them!!"
Best wishes,

Chris Pettit,
"Thanks for doing such a fantastic - and incredibly fast - job on our sofa cushions.
This was the second time we’ve come to you to breathe new life into our sofas and both times you have worked miracles!
We couldn’t be happier with the end result.
Please find attached photos."

Richard Peel,
"Just wanted to say a huge thank you once again for the speed with which you had our cushions made, and also the fab quality.
They were a huge hit on our garden ‘City Living’ at the Chelsea flower show.
People also repeatedly remarked how comfortable they were.
Thank you once again and look forward to working with you again. Please find attached photos"

Lauren Harper,
"Many thanks for the superb job your company has done on my worn out sofa cushions.
We received the newly filled seat cushions today and have to say we are delighted with the result.
Although the sofas have yet to be professionally cleaned the cushions have completely transformed the look and feel of the suite.
I would like to add how impressed we are with the high level of professionalism and friendliness of the staff, the quality of service and advice is first class.
It has been a pleasure dealing with you. I will have no hesitation in recommending you to others. Please find attached photos"
Kind regards,

Fay Marsh,
"Thank you for a very professional job, I think you will agree with me they look very smart."
Well done!

Keith & Maureen Bacon-Riding,
"We received our re-filled cushions days before the deadline we set you. Thank you. They look and feel wonderful.
We wont hesitate to recommend you to friends and family."

Ann and Ralph Bellamy,
Ifracombe, Devon
"Many thanks again for the chair pads. Wonderful work. Thought you might like a photo of them in place.
Wonderful work!"

R. Davies,
"Thank you very much for the great job you did on re-stuffing our sofa cushions.
The result is fantastic. I would highly recommend you to all my friends and family.
I hope these photos are useful."
Thanks again,

Michael Teeling,
"My refilled cushions have arrived this morning. They are brilliant; thank you so much.
I am very impressed with the way you have made the whole process of sending them to you so easy---very efficient indeed.
And my sofa is so much more comfortable! Lovely!"
Kind regards,

Wendy Hamilton,
Wimbledon, London
"Thank you for the excellent service we received in the replacement/refurbishment of our seat cushions.
The much firmer foam you fitted has given our high quality, 20yr old, Wade suite a new lease of life. We had been advised that the existing foam was as firm as was available and a local upholstery company told us the type of product we wanted just was not available.
We were recommended to you by a local soft furnishing teacher who has used your services over the years on the basis of, if Bristol can't do it or supply it then it doesn't exist.
A very positive phone conversation with Debbie resulted in our entrusting the job to Bristol Upholstery. The collection and subsequent delivery was very prompt and efficient.
This work is not cheap, and I have no idea how much other companies charge for similar work, but what I can say is that the cost was well worth it. The excellent service provided by Debbie and Dave as the point of contact complimented the very high standard of work from the upholsterers.
We would recommend your company without hesitation and will look no further should we need such work again in the future."
Best wishes,

Haydn Pritchard,
"I would like to say that we are very pleased with the chairs returned to us on Monday 23rd January 2017.
A really good quality job and we are very impressed with the whole service your company provides.
Everything has been efficient and responsive with excellent customer service. A rare thing these days.
Thank you and your colleagues for such an excellent quality service."
Many thanks,

D. Norris,
University of the West of England
"Many thanks for your great service , more than happy with the way they look ..."
Attached photos
Thanks again and best regards,

S. Thurston,
"Many thanks for the fast turnaround of our sofa cushions. They are lovely and comfortable and we're really happy with them.
Your customer service is also excellent."
Best wishes and Merry Christmas,

R. Hudson,
"Just wanted to write to say a huge thank you for all your hard work on our Ercol cushions.
I cannot fault:
Your helpful staff on the telephone and over the internet/email
Your efficiency in dealing with any questions
The promptness of the collections and deliveries
The strength of the sellotape provided!
The brilliant packaging on delivery Finishing in time for Christmas!
Photo enclosed. I can provide a better one post Christmas with all three chairs if it would help!
We are both really pleased with the result and wish we had done this a long time ago!
The seats are now really comfortable."
HAPPY CHRISTMAS and have a good break!"

Wendy and Colin Graves,
"Upholstery delivered yesterday. Very pleased with what you have done.
Excellent fit on a complex set of cushions. Only trouble is that it makes my other chairs look a bit shabby, so will contact after Christmas to arrange for new covers for my 2 seater Ercol settee."
Thanks again for prompt service,

G. Sendell,
"Thank you very much for the Ercol cushions, and for your patience when I was so long in hospital and unable to have them, not to mention your patience beforehand when I took time deciding which fabric I wanted.
They are exactly what I had in mind, and look beautiful.
It's given the Ercol a new lease of life.
The delivery man was so kind, brought them in and put them on the furniture for me, which I greatly appreciated.
Thank you so much for all your help."

S. Taylor,
"We received our cushion today and we are delighted with it. It fits absolutely perfectly."
Thanks for all your help with delivery the cushions to us.

"I recently picked up 4 covered seats for our dining room chairs and they look great thank you.
I came in to collect them with my 2 young children and my daughter left a little pink figure in your shop.
Much to our delight someone posted it back to us and I just wanted to say thank you so much for being so thoughtful.
It meant a lot to her."
All the very best,

"Just to say we just opened the cushions as we have been abroad.
They look terrific, well made and fit perfectly."
Thank you again,

M. Levin,
"Thank you!
My cushions have arrived and I am absolutely delighted with them! The sofa looks and feels like new, in fact it is far more comfortable than it ever was.
We live a long way from your Showroom and I was a little nervous about proceeding via phone and email.
However, I have to say that I have consistently impressed by the helpfulness and friendliness of every single member of your team that I have spoken to, and the whole process was expertly managed.
I have no hesitation in recommending you - so pleased I went ahead!"

E. Thomas,
"Just to say I received my seat cushions back today.
Absolutely thrilled with them. Thank you. Also thank you to David for keeping me advised throughout the time they were with you.
Fantastic customer service and workmanship.
I will not hesitate to recommend you."

Pauline Roberts,
"Thank you very much for returning my cushions and for doing such an excellent job.
I found your service to be high quality and good value for money.
Staff were courteous,patient and willing to talk me through the different options.
Having had the cushions refilled by yourselves and the sofa and armchairs professionally cleaned by a local firm I've now got a 15 year old suite that is practically as good as new for a fraction of the cost of buying a replacement.
I'd encourage anyone thinking about going down this road to take the plunge! I've attached a couple of photos of the end result."

J. Simpson,
"Many thanks for a very efficient job.
The new seat cushions for my sofa are perfect and make such an improvement to the overall look of it.
Good advice & service from start to finish."

J. Smith,
Stow on the Wold
"I write to express my thanks for the cushions you made for my Ercol dining chairs.
They are a perfect fit and I am delighted with them.
Pass my thanks on to everyone, including those I spoke to on the phone who were so helpful when I was choosing material."

Rita Fox,
"As you may know I came in to get my cushion inners replaced; and unfortunately the time promised wasn't met.
I was initially very angry (because of the inconvenience and implications of further delays due to my schedule) until I had a conversation with Julie.
Julie called me on her day off, got some temporary cushions delivered so we could relax on the weekend, had the new cushions delivered 2 days later at the ridiculous time we requested, and even made the gesture of a discount.
I was bowled over by the customer service, and it goes to show that it's not the things that go wrong but the manner in which they're dealt with that separate the cheap online companies from quality businesses like this that pride themselves on service.
I just wanted to say thank you very much, and I shall return for my next project, and I'll be quick to recommend you to anyone."

Anne Middlebrough
"We picked up the parcel today of the studs etc for the Ercol chairs. Bought about 1970, the first good furniture we had, they have been refinished and reglued ready for the next half century. Cushion project to wait until after Christmas. Thank you for the excellent service."

Jane Watson,
Alberta, Canada
"My children used to make my old sofa look terrible. It was beyond plumping. It was not comfortable. We are so happy with our new scatter cushions and sofa cushions. Our sofa is transformed. What’s more it’s always comfortable and does not require plumping. It took a couple of days to get used to the new filling - but now it is so comfortable."
Many thanks for your great service,

Simon Frenchay,
"We are very grateful for your excellent and efficient service, your helpful suggestions during the process of the order and the delivery spot on time. We will certainly be recommending you - and have done so already."
With many thanks and our best wishes,

Richard and Helen Baggott
"I would just like to say a big thank you to all the staff at your company for the great service and the amazing final result of returning my sofa to an almost new condition. I have begun to recommend you to friends and family."
Kind regards,

Lorraine Castle
"Further to our recent visit to your showroom and the order placed with you, you will be pleased to know the 4m of Canterbury material was delivered yesterday.
I must say we are both very impressed with the way you handled our order, and the professional attitude displayed, making our material selection a pleasant and simple process, plus taking the time to impart a tip on joining piping together, most informative.
I am sorry to say such an attitude is often missing in many customer service situations today, but you made the drive from South Wales well worth the effort."
Very Best Wishes,

M. Bennett
"Letting you know they [3 Ercol Saville armchairs] arrived home safely today and we are very pleased with them.
Please let your team know we are very grateful for all their hard work."

P. and M. Dickinson
"We recently had some replacement foam sofa cushions from you via your collection service.
The new cushions are great, but I particularly wanted to say thank you for the excellent service from start to finish, especially from David, the gentleman that I spoke to on the phone.
He was very helpful and dealt patiently with my lack of knowledge.
In a world so quick to complain, I feel it is important to say thank you for good service and I would be more than happy to recommend you."

C. Tordoff
"I would like to say thank you for all the service you gave.
There was a slight problem with one item which you came to my house to look at.
You sorted the seat out and returned in two days it to my home.
I was pleased that I was not even asked to bring it back to the shop.
I would be happy to recommend you to other people for the service, and very polite and pleasant way that we were treated."
Thank you all,

G. Weaver,
"We are thrilled and delighted with the new pew cushions. They look really fabulous and change the whole look of the church for the better. We could not be more pleased."
Thank you so much,

Celina Francklin,
St John’s Church, Wicken, Northamptonshire
"I wanted to write to congratulate you and your company on the excellent service I have received in the re upholstery of my settees and footstool.
I am absolutely delighted with the results – and visitors comment on how my furniture looks brand new – all over again!!
From first visiting your show room, to getting samples sent out, to actually placing the order, getting the settees collected, redelivered, was all effortless for me!
You were very knowledgeable in the ordering procedure, David the driver was charming, you included 2 free scatter cushions, and the end result was amazing!!
You even kindly sent out my cushion which I had left in your showroom.
The curtains you also made for me are wonderful, and our new room is simply stunning!
I have recommended you to all my friends, and hope you benefit from extra business in the future. I have enclosed a photo – but it doesn't really do it justice."

"I have recently had 6 replacement cushions/covers made for Ercol dining chairs and they are excellent - even including the fixing straps. Price and delivery were much better than I had anticipated - I can highly recommend this company"

F. Wells
"The four Ercol dining chair seat pads arrived this afternoon. We are very pleased with the quality. The originals lasted 26 years. Don’t think these will have to last that long, but they look as if they could. Thank you for the excellent and speedy service."

P. Morgan,
"I just wanted to write to say 'Thank you so much' for the hard work your company put into covering our sofa. We are really pleased with the final result. The service from start to finish was great. The delivery men were also really helpful. We would not hesitate to recommend your service to our friends and family."
Thank you again so much,

Regards R. Pyle and T. Garland
"Many thanks for your prompt response and assistance.
Please would you pass on my sincere gratitude to the saleslady who i spoke with last week when assisting me in sorting out this made to measure mattress as well as the rest of the team. She was most pleasant, knowledgeable, helpful and professional!
I have been through several mattresses this year to find the one that is perfect for my specific requirements (super firm) etc: and to fit a hand made bed..all other companies that I have spoken and ordered with this year have always provided mattresses that were not what was described by the relevant representatives and I have been thoroughly disappointed and frustrated to say the least! (Is there any mattress company out there who can actually provide what they say they are going to, have been my thoughts)
I have to say I am over the moon and frankly, ecstatic, with the quality of the product and level of service I have received!!!! I have received EXACTLY what was described, promised stated by your factory....
I will most definitely be recommending you to all family and friends and I will most certainly be using you high level of services again in the future!
Many, many thanks!

S. Orton,
"Just wanted to say a big thank you for your excellent service.
I now have 22 huge cushions in my garage waiting for my workshop ladies to make gorgeous floor cushions!
I have attached a photo of 2 cushions made yesterday, one lady had never sewn before!
I will definitely use your company again!"
From a very happy customer,

C Deabill,
Middlewich, Cheshire
I just wanted to say thank you to you all for the fantastic service I received. You don't seem to have a reviews section as otherwise I would have written there. Julie was patient and knowledgeable, helping me find the right size and type of foam for my baby changing unit. I'm absolutely delighted with the product and service as well as the speedy delivery even over Easter - and would definitely recommend it. Thanks Julie and the team.
Each time I sit on my armchair with its wedge cushion I'm reminded that I haven't yet told you how pleased I am with it. My computer is in my office upstairs so by the time I come up I've already forgotten. I know its late in the day but this is just to say it 'does the trick' perfectly. Thanks to all involved in its manufacture.
M.St Leger Twickenham
"The cushions fit perfectly. We love them! Thank you"
L.Snelling, Bristol
"I hope this email finds you well, we recently made a re-order of a mattress from you and I can't express how pleased we are with the order.
The mattress is for a critically disabled gentleman who suffers from MS and spends all of his time in bed, we have had serious struggles with finding an appropriate mattress that he can use comfortably, as MS causes hypersensitivity and ordinary disability mattresses are not appropriate (we have tried them all). But this mattress is perfect and was delivered incredibly quickly."
Mr Lloyd
"Thank you so much for sending me the softer mattress for my holiday on our boat.
The whole experience with you and the company as a whole has been fantastic.
Your customer service is fabulous.
Many thanks,